Training

Video data storage is one of the most expensive aspects of body-worn camera (BWC) programs. Some manufacturers provide cloud-based storage. Law enforcement agencies that choose cloud-based storage typically have the option of paying by the amount of storage space that is used or paying on a per-officer/camera basis. However, some agencies elect to store data onsite locally. This requires the agency to purchase its own data storage system and store, retrieve, and share the video evidence, as well as develop the means to address chain-of-custody policies and laws of evidence.

The International Association of Chiefs of Police (IACP) has developed specific guidelines that departments should consider when contracting with third-party vendors for cloud-based data storage. Selected key issues include: the vendor’s system should be compliant with the FBI’s Criminal Justice Information Services Policy (CJIS); the law enforcement agency should retain ownership of the data; the vendor should be prohibited from mining or sharing data without consent from the agency; and the agency should be permitted to conduct audits of the vendor’s cloud system. Agencies should consult the IACP guide before contracting with third-party vendors for data storage.

For more information, see:

• International Association of Chiefs of Police, IACP Technology Policy Framework: https://www.theiacp.org/sites/default/files/all/i-j/IACP%20Technology%20Policy%20Framework%20January%202014%20Final.pdf
• Law Enforcement Information Management, 2013 Conference Opening Plenary, Leveraging the Cloud for Law Enforcement: https://www.theiacp.org/sites/default/files/all/c/CloudSurveyResults.pdf
• International Association of Chiefs of Police, Guiding Principles on Cloud Computing in Law Enforcement: https://www.theiacp.org/sites/default/files/all/c/CloudComputingPrinciples.pdf
• Institute for IBM Center for the Business of Government, Mitigating Risk in the Application of Cloud Computing in Law Enforcement: https://cdn.ymaws.com/www.ijis.org/resource/collection/232074EF-6453-4014-BC4E-018BF818D291/Mitigating_Risks_in_the_Application_of_Cloud_Computing_in_Law_Enforcement.pdf
• Booz Allen Hamilton, Economics of Cloud Computing: Addressing the Benefits of Infrastructure Cloud: http://www.iceaaonline.com/ready/wp-content/uploads/2017/09/SOF09-Repczynski.pdf

There is a wide-range of important issues that may be governed by a law enforcement agency’s internal administrative policy. The Police Executive Research Forum (PERF) report (PERF, 2014:37) identifies a range of key policy issues, including:

• Basic camera usage: who will wear the cameras; where will the cameras be worn (hat, sunglasses, chest, etc.).
• Designated staff member: identify who is responsible for maintaining, charging, reporting, documenting malfunctions, and issuing new cameras.
• Recording protocols: when to activate and deactivate camera, and when recording is required, discretionary, and prohibited.
• Video downloading process: who will download, when download will occur, where data will be stored, and how it will be safeguarded from tampering.
• Method for documenting chain of custody.
• Data retention periods for different categories of recorded data (evidentiary, non-evidentiary).
• Process for accessing and reviewing data: identify who is authorized to review and under what circumstances (e.g., individual officers, supervisors).
• Process for releasing recorded data to the public, including redaction processes, timelines for release, and data specifically prohibited from release.
• Process for contracting with third-party vendors for data storage.

Other resources for policy considerations include: a report by the National Institute of Justice Sensor, Surveillance, and Biometric Technologies (SSBT) Center of Excellence (2012); the International Association of Chiefs of Police Body-Worn Cameras Model Policy; and the Office of Justice Programs Diagnostic Center Report (White, 2014).

Several policy areas are described in greater detail below.

• National Law Enforcement and Corrections Technology Center (NLECTC) for the National Institute of Justice, Primer on Body-Worn Cameras for Law Enforcement: https://nccpsafety.org/assets/files/library/Primer_on_Body-Worn_Cameras.pdf
• International Association of Chiefs of Police, Body-Worn Cameras Model Policy and Paper: https://www.theiacp.org/sites/default/files/all/b/BodyWornCamerasPolicy.pdf
• System Assessment and Validation for Emergency Responders (SAVER) for the Science and Technology Directorate, Body-Worn Video Cameras for Law Enforcement Assessment Report: https://www.dhs.gov/sites/default/files/publications/Body-Worn-Cams-AR_0415-508_0.pdf
• Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned: http://www.justice.gov/iso/opa/resources/472014912134715246869.pdf

At a minimum, a law enforcement agency should collaborate with the prosecutor's office (city, county, state, federal, and/or tribal), the public defender and defense bar, the courts, and relevant leaders in local/tribal government (mayor, city council, city attorney, etc.).

The law enforcement agency should also engage civil rights/advocacy groups, community leaders, and residents. A number of agencies have also engaged local media in the process to educate the public, advertise the decision to adopt the technology (i.e., to demonstrate transparency), and provide a mechanism to gather feedback.

In March 2015, there were nearly 30 states considering legislation governing officer body-worn cameras (BWC), many of which mandate cameras for all law enforcement officials in the entire state. Law enforcement leaders should also engage state representatives to ensure that legislatures fully understand the issues surrounding this technology, and that they engage in thoughtful deliberations regarding BWCs. By engaging external stakeholders, the law enforcement agency can ensure that expectations about the impact of the technology are reasonable and their outcomes obtainable.

Results from the Police Executive Research Forum (PERF) surveys of law enforcement executives demonstrate that a number of agencies have engaged with their residents in a positive way regarding the deployment of body-worn cameras (BWC). A number of departments have used adoption of BWCs as an opportunity to demonstrate transparency to the community. Numerous experts strongly recommend engaging in dialogue with members of the public about BWCs before the technology is deployed on the street. Chief Farrar of the Rialto (CA) Police Department stated, "You have to engage the public before the cameras hit the street. You have to tell people what the cameras are going to be used for, how everyone can benefit from them." (PERF, 2014: 21) Other agencies, such as the Los Angeles (CA) Police Department, have solicited community input regarding the development of their administrative policy, and many agencies have used social media to engage residents on the technology.

The February 25-26, 2015 Bureau of Justice Assistance BWC Expert Panel participants emphasized that BWC programs are only one piece of the puzzle, offering the following thoughts:

• "Just because I put on a camera doesn't mean that it's building a relationship or more trust. Police departments needs to use the cameras as part of a larger engagement strategy." Joe Perez, President, Hispanic American Police Command Officers Association – National Capitol Region
• "Trust needs to be established. How can we establish more trust amongst those we serve? There should be more dialogue on this topic rather than on logistics." Dr. Michael D. White, Arizona State University
• "We are posting our video to a YouTube page with redacted videos as a pilot to get transparency and accountability up and requests for videos down." Michael Wagers, Chief Operating Officer, Seattle (WA) Police Department
• "Over the last two years there has been a change; more transparency and legitimacy in policing, and the government invested more money (increased to £6 million pounds) into the BWC program." Inspector Steve Goodier, Hampshire Constabulary, United Kingdom

Departments vary in how they have implemented body-worn camera (BWC) programs. However, there are two common themes.

First, the vast majority of departments have implemented their BWC programs with officers assigned to patrol. The rationale for deploying the technology with front-line patrol officers is that officers on patrol have the most contact with the public. Some departments have also expanded their use of BWCs beyond patrol into specialized units such as K-9, SWAT, specialized driving under the influence teams, and investigations.

Second, many departments have adopted an incremental approach to deployment by restricting use to a small number of officers for an initial pilot period. Departments have found that this type of approach helps to overcome potential officer anxiety and resistance and enables a department to make mid-term revisions as it learns how this technology affects the community as a whole. Such a strategy also allows other units in the department the time to adapt to the new technology. In many cases, the initial group of officers assigned to wear cameras are volunteers who often become "internal champions" for the technology.

Lindsay Miller from the Police Executive Research Forum stated, "The decision to implement a BWC program should not be entered lightly–once implemented it is hard to scale back from that course. Agencies need to thoughtfully examine the idea of a BWC program and have written policies in place (something not all agencies do)."

Law enforcement–community member encounters are transactional events, with each participant making decisions and responding to the decisions of the other participant. As a result, use-of-force by a law enforcement officer is the culmination of a series of earlier actions and reactions. However, review of force incidents traditionally ignores earlier stages of an encounter and focuses entirely on the final-frame decision (called the split-second syndrome). Body-worn cameras (BWC) represent an opportunity to overcome the split-second syndrome because the technology can allow for a full review of all actions made by the officer during an encounter, from start to finish. For example, BWCs can help answer questions such as:

• How did the officer act early on in the encounter that deescalated or escalated the potential for violence?
• Upon review of the video, is there anything the officer might have missed that would have resolved the encounter differently?

BWC recordings can be a part of a comprehensive review of use-of-force encounters to determine why they ended in violence, and to identify better practices for resolving encounters peacefully (which can then be incorporated into officer training). During his testimony before the President's Task Force on 21st Century Policing, Dr. Michael D. White of Arizona State University stated:

"BWCs represent an opportunity to overcome the split-second syndrome because the technology can provide a permanent video record of the entire police–community member encounter. BWCs allow for a full review of all decisions made by the officer during an encounter, from start to finish. Did the officer make decisions early on in the encounter that escalated the potential for violence? Did the officer miss opportunities to resolve the encounter peacefully? BWCs can facilitate a comprehensive review of forceful encounters to determine why they ended in violence; and to identify best practices for resolving encounters peacefully."

Maggie Goodrich, Los Angeles (CA) Police Department, and Kay Chopard Cohen, National District Attorneys Association, offered related thoughts in the February 26-27, 2015 Bureau of Justice Assistance BWC Expert Panel. Goodrich explained, "the purpose of BWCs is the collection of evidence and to determine what really happened." Chopard Cohen asserted, "criminal investigations today are so much more complex than years ago. We did not have the same techniques before. There was no DNA, just a few eyewitnesses. Today we have lots of corroboration. We need to weigh civil liability with requirements for civil prosecution and balance those so we are looking out for both sides in any cases. From a prosecutor's prospective, we need to worry about victim safety and confidentiality. We need to worry about safety of innocent bystanders. BWCs add a layer of complexity; we want to see what happened, but sometimes when an officer responds, it is not right for public viewing. There are situations where we have to educate the public and legislatures that this should not be available for public viewing. We need to be the protector of that and uphold the Constitution to make complexities work."

There are significant concerns regarding the recording of interviews with crime victims and other vulnerable populations (e.g., children and the mentally ill). Victims of crime have experienced a traumatic event and law enforcement officers should be sensitive to the possibility that recording their interaction with the victim may exacerbate that trauma. The Police Executive Research Forum (PERF) report (PERF, 2014) recommends that officers always obtain consent to record interviews with crime victims and that consent should be recorded by the body-worn camera (BWC) or obtained in writing. Officers should also be aware of the laws governing the recording of interviews with juveniles, which may vary from laws governing adults. Officers may require additional training regarding the recording of interviews with vulnerable populations.

Participants in the February 26-27, 2015 Bureau of Justice Assistance BWC Expert Panel discussed the understandable fears victims express about the public release of their recorded statements. Damon Mosler, Deputy District Attorney of San Diego (CA) County, suggested those concerns are broader than one may initially consider. "Most policies record all law enforcement activities, but you will capture confidential, biographical, and financial data of victims and witnesses. What are victim impacts for juveniles being recorded? What about informants caught on tape? Ancillary bystanders–when you have multiple officers responding, you have different tapes. Some may shut off, some may not." Panel participants also discussed the fear victims may have about how the video could be used against them.

Further illustrating the complexity of this issue, Maggie Goodrich from the Los Angeles (CA) Police Department shared that during discussions with victims' rights advocates, the LAPD found that "some want recordings–such as when a victim is being interviewed by an expert in a rape treatment center, yet some are concerned that victims' memories right after trauma is initially fuzzy and may become clearer over time, and prosecutors don't necessarily want two different statements."

For more information, see:

• Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned: http://www.justice.gov/iso/opa/resources/472014912134715246869.pdf

The answer to this question is dependent on the size, structure, and resources available to the agency. For some agencies, a training officer or training unit might be involved; in others, it might include a commander, legal counsel, information technology specialist, or a combination of personnel. Regardless of the personnel assigned to train law enforcement officers on body-worn cameras (BWC), at least four fundamentals should be included in training:

1. Officers should be trained on departmental BWC policy (specifically when a BWC should be activated) and any applicable local/tribal ordinances or state laws.
2. Officers should be trained to conduct a pre-shift inspection of the BWC to ensure that it is in proper operating condition.
3. Officers should be trained on how and where to wear the BWC.
4. Officers should be trained on how to properly document recorded events and download the evidence for storage according to departmental policy.

The Police Executive Research Forum (PERF) report concludes that "rigorous, ongoing officer training" regarding policy and protocols is essential for effective use of the technology. It may also be useful for an agency to create a training manual on BWCs, and to make that manual available to officers. As use of BWCs expands in an agency, training on the technology should be incorporated into academy curriculum, so that new recruits are exposed to the cameras during their formative training experience. The training may also be provided to other stakeholders, including judges and prosecutors. Some departments have selected an officer to serve as a liaison on BWC issues. The liaison meets periodically with line officers wearing cameras to create a feedback loop regarding training, policy, and use of questions and concerns.

Some helpful considerations were shared by participants in the February 26-27 Bureau of Justice Assistance BWC Expert Panel. Specifically, Patricia Wolfhope, Senior Program Manager from the Science and Technology Directorate in the U.S. Department of Homeland Security, offered several considerations: "Training officers is highly dependent on what you want the outcome to be. When considering the technology, think about the use case first. How do you plan to use the video? Is it for evidence? Is it face recognition? Is it face detection? When officers start to see the payback of the cameras, then they buy-in and are more interested in the use of the technology. Technology is almost always ahead of privacy and policy issues."

Sergeant Dan Gomez of the Los Angeles (CA) Police Department indicated that its training was integrated into roll calls for every section, "so it would hit every unit." Gomez said, "we also did a pre-deployment training. We selected a field officer to be a liaison with the front-line troops for one-on-one interviews to get real feedback versus what they felt they had to tell implementation team and leadership. We required the vendor to participate in the training as well, but all training was led by cops to the cops. The team also trained the DA's office, who were also involved in policy discussions. A great success is the in-house train-the-trainer program, so each division had a BWC training designee. Transparency and accountability are intermixed. We expect the officer to do the right thing and focused the organization on this. When review of the video with the officer and the footage turns criminal in nature–the nature of the investigation is changed. If we know a criminal act has occurred, then the officer does not view the video–this is a different process. We educated the community that there are two different courses of action. The community didn’t know this and are satisfied with that role and expectations."

The PERF survey indicated that 94% percent of the agencies that have deployed BWCs use the video and audio footage to train officers. The report states, "Many police agencies are discovering that body-worn cameras can serve as a useful training tool to help improve officer performance. For example, agencies are using footage from body-worn cameras to provide scenario-based training, to evaluate performance of new officers in the field, and to identify new areas in which training is needed." (PERF 2014: 7)

For more information, see:

• Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned: http://www.justice.gov/iso/opa/resources/472014912134715246869.pdf

Another key policy issue involves whether officers should be allowed to review video footage of an incident, especially a critical incident, before filing a report or making a statement. The Police Executive Research Forum (PERF) report notes, "The majority of law enforcement executives interviewed by PERF are in favor of allowing officers to review body-worn camera (BWC) footage prior to making a statement about an incident in which they were involved. They believe that this approach provides the best evidence of what actually took place." (PERF, 2014: 29)

Some agency leaders, defense attorneys, and civil rights advocates oppose officer review of footage before making a statement, arguing that review of the video may lead the officer to alter or tailor his or her statement. The decision to allow officers to review footage (or not) before making statements should be made locally based on discussion between the agency leaders, union representatives, and other relevant stakeholders such as prosecutors and independent law enforcement review boards, if applicable.

There is also the potential for inconsistencies to exist between the written report and the video. Departments vary in how they handle this. Some agencies do not permit officers to review the video post-event before their reports are written. These agencies take the perspective that they want the "officer's perception" of the event described in the departmental report without the assistance of reviewing the video so that the department better understands how the officer perceived the event as it occurred in the field. One criticism of this approach is that evidence presented through the officer's report and the video evidence might be inconsistent with one another, which could create complications in court. Other agencies permit the officer through agency policy to review the video of the incident while writing the departmental report. This allows the officer more opportunity to ensure that the police report does not omit things that were captured in the video. There have been no evaluations to date that have examined the strengths and weaknesses of either approach. Each agency should work with its in-house legal counsel, local prosecutors, and local defense attorney to determine which approach is best for its jurisdiction.

Lively conversation about allowing or not allowing officer viewing of video took place during the February 26-27, 2015 Bureau of Justice Assistance BWC Expert Panel. Although participants provided examples of when officer viewing of videos should be limited or constrained, they also discussed a number of examples illustrating the benefits derived from officers' assessment of their video, including affording valuable opportunities for self-awareness and development. Moreover, Inspector Steve Goodier of the Hampshire Constabulary in the United Kingdom also explained that his agency found situations where a video review with a supervisor or mentor proved instrumental in realizing that "certain training and instructions were not quite translating to real life, giving both an opportunity to reflect on their performance." Los Angeles (CA) Police Department's (LAPD) Maggie Goodrich shared, "the purpose of BWCs is the collection of evidence and to determine what really happened."

Jumana Musa, National Association of Criminal Defense Lawyers, warned against giving officers the ability to view video after a use of force incident or other action resulting in a citizen complaint, explaining that the purpose of "the officer's testimony is to get their assessment of what happened in the moment, so it is important to capture what happened as they perceived it. By showing officers the video of the incident before capturing their statement, the testimony will be a result of the officer processing what they saw on the video rather than what they recalled and this could change the nature of the statement. The police are also taking statements from others involved who don’t have the same opportunity to review the video."

In response, Chief Whent of the Oakland (CA) Police Department said, "when people can view the videos, officers can view them as well, but not prior to statements in the event of an officer-involved shooting. Statements must be given first so they aren't simply recounting video." Maggie Goodrich, LAPD Chief Information Officer, said, "in more serious use-of-force and officer-involved shooting investigations, the officer can review the video before making a statement. However, the involved officers are separated, the line supervisor takes the cameras and powers them off and turns them over to the investigator, and the video review occurs once it is authorized by the investigator".

There has been little research conducted on the effect of body-worn cameras (BWC) on criminal prosecutions. In Phoenix, AZ, researchers found that domestic violence cases involving a camera-wearing officer were more likely to be initiated by the prosecutor’s office (40.9% vs. 34.3%), have charges filed (37.7% vs. 26%), have cases furthered (12.7% vs. 6.2%), result in a guilty plea (4.4% vs. 1.2%), and result in a guilty verdict at trial (4.4% vs. 0.9%) (Katz et al., 2015).

The Plymouth (England) Head Camera Project reported that the technology increased officers’ ability to document that a violent crime had occurred, and the incidents recorded by BWCs were more likely to be resolved through guilty pleas rather than criminal trials (Goodall, 2007). In Renfrewshire, Scotland, BWC cases were 70-80% more likely to result in a guilty plea, compared to other court cases. A more recent report from Essex, Scotland, that focused specifically on domestic abuse calls also found that criminal charges were more likely to be filed in cases where an officer was wearing a BWC (Owens et al., 2014).

Anecdotal evidence from the Police Executive Research Forum (PERF) interviews of law enforcement executives (PERF, 2014) also suggests that BWCs may affect prosecution of cases through improved evidence collection. Chief Parker of the Dalton (GA) Police Department reported that BWCs have enhanced evidence collection at accident scenes, as officers work to secure a scene, interview witnesses and victims, and provide emergency medical care as needed. Several chiefs also indicated that BWCs are useful in domestic violence cases when it is difficult for a victim to participate. In these cases, BWC policies regarding victims, to include children and other vulnerable persons, must be carefully crafted.

For more information, see:

• Police Executive Research Forum (PERF) for the Office of Community Oriented Policing Services, Implementing a Body-Worn Camera Program: Recommendations and Lessons Learned: http://www.justice.gov/iso/opa/resources/472014912134715246869.pdf
• Phoenix, Arizona: http://cvpcs.asu.edu/sites/default/files/content/projects/PPD_SPI_Final_Report%204_28_15.pdf